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DocumentationOperator examples

Spaces Operator Examples

These examples show common marketplace operator workflows.

Example: Prepare A New Co-Working Location

  1. Open the marketplace organization.
  2. Open locations.
  3. Add the marketplace location.
  4. Use a customer-friendly name.
  5. Add public location details.
  6. Add resources.
  7. Review floor plan or zone details.
  8. Create products only after the location is clear.

Good name:

Downtown Co-working - Level 2

Poor name:

DT-L2

Example: Publish A Day Pass

  1. Open products.
  2. Choose add product.
  3. Name the product clearly.
  4. Connect it to the correct location or resource.
  5. Choose one-time booking behavior.
  6. Review availability rules.
  7. Review payment expectations.
  8. Save and review the product detail page.

Customer-friendly name:

Downtown Day Pass

Example: Publish A Monthly Membership

  1. Open products.
  2. Choose add product.
  3. Name the membership.
  4. Choose recurring or subscription behavior when available.
  5. Review renewal or schedule information.
  6. Check cancellation policy wording.
  7. Confirm payment setup readiness.
  8. Save and review as a customer would.

Example: Investigate A Customer Booking Issue

  1. Open bookings.
  2. Search or filter for the customer, product, date, or reference.
  3. Open the booking detail.
  4. Confirm product, location, resource, and time.
  5. Check visible status and payment signal.
  6. Decide whether the next step is customer reply, operator action, or content gap.

Example: Investigate A Subscription Issue

  1. Open subscriptions.
  2. Find the customer subscription.
  3. Open the detail page.
  4. Check current status and renewal information.
  5. Check related bookings.
  6. Check product availability.
  7. Reply with the visible state and next step.

Example: Review A Refund Request

  1. Open the related booking or subscription.
  2. Confirm the customer and product.
  3. Check cancellation timing.
  4. Check visible payment state.
  5. Check product policy.
  6. Open refund area if available.
  7. Follow the app action or internal review process.
  8. Reply without exposing internal payment details.

Example: Payment Setup Blocked

  1. Confirm the correct organization.
  2. Confirm an authorized payment owner is signed in.
  3. Open bank account or Stripe Connect pages.
  4. Follow the visible provider flow.
  5. Return to Skedular.
  6. Check setup status.
  7. If still blocked, contact the payment owner or provider support path.

Do not share provider tokens or full bank details.

Example: Marketplace Looks Empty

Check:

  • marketplace setup status
  • public organization details
  • locations
  • resources
  • products
  • product readiness
  • availability
  • payment setup

An empty marketplace usually means one of the setup layers is missing.